SMS GATEWAY PROVIDER - SureM

SureM delivers SMS to more than 220 countries around the world.

International SMS

More than 10 years of providing International SMS, SureM delivers text messages to cell phones, internet phones and more by various Solutions. SureM supports Bulk SMS for clients who need to send out a large quantity of SMS. Bulk SMS is recommended for corporations who often deal with customer management and advertisement. Price is negotiable depending on the volume of traffics, so monthly cost can be reasonable because it will be based on client’s purpose and frequency usage.

Pricing

We provide best price per country

- Go to check basic price per country

Prepayment / Postpayment

- Prepayment: Use our service after paying for in advance.
  Used amount will be deducted from your charged balance as you send SMS.
- Postpayment: You pay for your usage once a month.

No Set Up Fees

- No cost is charged when setting up a new account.

No Monthly Fees

- No commitment fees are charged. Pay only what you used.

Advantages of SureM Bulk SMS

• Customer service for 24/7 throughout the year
• Real-time monitoring of SMS transmission
• Provision of delivery report for sent messages
• Able to send up to about 220 countries worldwide with 90~99% success rate
• Provides various services suited for the client’s business
• Supports various languages (English, Korean, Chinese, Japanese, Arabic, etc.)

Bulk SMS

SMS/Bulk SMS

We deliver SMS to more than 220 countries around the world.

More than 10 years of providing International SMS, SureM delivers text messages to cell phones, internet phones and more by various Solutions. SureM supports Bulk SMS for clients who need to send out a large quantity of SMS. Bulk SMS is recommended for corporations who often deal with customer management and advertisement. Price is negotiable depending on the volume of traffics, so monthly cost can be reasonable because it will be based on client’s purpose and frequency usage.

Service Flow

Pricing

We provide best price per country

- Go to check basic price per country

Prepayment / Postpayment

- Prepayment: Use our service after paying for in advance.
  Used amount will be deducted from your charged balance as you send SMS.
- Postpayment: You pay for your usage once a month.

No Set Up Fees

- No cost is charged when setting up a new account.

No Monthly Fees

- No commitment fees are charged. Pay only what you used.

Advantages of SureM Bulk SMS

• Customer service for 24/7 throughout the year
• Real-time monitoring of SMS transmission
• Provision of delivery report for sent messages
• Able to send up to about 220 countries worldwide with 90~99% success rate
• Provides various services suited for the client’s business
• Supports various languages (English, Korean, Chinese, Japanese, Arabic, etc.)

Sender ID

Sender ID

What is Sender ID?

When you receive a message, what is the first thing you are looking at? The number it came from. It will happen unconsciously, as the text message and its meaning might differ depending on who you received ot.

About Sender ID

– Sender ID is the originated address of which the message comes from.- It is often the displayed sender on the mobile number.- Each country has its own sender ID restrictions

Sender ID can be

• 1. Alpha sender – Ex. SureM
• 2. Numeric sender – Ex. 8215884640
• 3. Alphanumeric sender ID – Ex. SureM123

Here are some examples of Sender ID regulations per country :

• 1. Korea
  • No alpha / alphanumeric sender ID allowed
  • Only numeric sender ID is allowed
  • Between 0 ~ 12 digits
• 2. India
  • Need to pre-register alpha Sender ID
  • Fixed 6 digits
  • Ex. SUREMC
• 3. China
  • Numeric only
  • Need to pre-register signature to be added at the bottom of the message

Ex ) Good day! Thank you using SureM Service. 【SureM】

Every country has different regulations regarding the Sender ID policy. To get a detailed consultation contact SureM.

Voice SMS

Voice SMS (Text to Speech / Auto Calling Service)

Voice SMS      

 

Messages are delivered by automated voice calls.

SureM provides automated calling service which sends messages in voice to subscribers. /
There are two types of calling services; TTS (Text to Speech) and ACS (Automated-calling service). 

1. TTS(Text to Speech)

Text-to-speech reads out the content of the message into machine-synthesized audible speech.

Service Flow

How to Use:

• Pricing:Different for each countries and is charged per second.
• Options:Different languages and voices to choose from.

※ Please contact us for consultation.

2. ACS(Automated-Calling Service)

Automated-calling service plays recorded speech in any languages to the recipients.

Service Flow

In a case of delivering verification code: Fail to delivery verification code through SMS

Benefits of ACS

• A subscriber can still receive the verification code when a text message cannot be delivered.
• A subscriber is given a choice to make to receive a voice call instead of a text message.
• Speech can be recorded in different languages to suit the recipients that makes it much easier and more convenient for the recipients.

How to Use

• Pricing:Different for each countries and is charged per second.
• Options: Choose the language of speech for different countries.

※ Please contact us for consultation.

if you have any query, contact me

Michelle Seo ( Manager)
International Division
E-mail : seojiye@surem.com
Mobile : +8210-8334-8001

Look up Service

We offer information of each mobile phone subscriber.

What is Look-up Service?

Is a service wherein the client requests to search for information on a requested number in the central database that contains information of each mobile phone subscriber that is authorized to use the mobile core network. Look-up service is determined by IMSI (International Mobile Subscriber Identity). IMSI is a 15 digit (or shorter) unique number that is stored in the mobile SIM card. The IMSI holds the information of the mobile phone numbers.

Look-up Service Provides

• Telecom Operator
• Country
• Mobile number availability
• Mobile number portability
• Mobile number roaming status

Look-up Service Advantages

• Filter out virtual numbers, landline numbers, or any numbers that cannot receive SMS before SMS transmission.
• Check the availability of the phone, portability, or the roaming status of the phone.

Service Flow

• 1. Client sends out number look-up request to SureM
• 2. SureM receives the number request and forwards it to the service provider
• 3. Service provider then receives the number request from SureM
• 4. Service provider searches the number on the central database and receives the look-up result from central database
• 5. Service provider sends the look-up result to SureM
• 6. SureM simplifies the result to the client's convenience and forwards it to the client

Two way SMS

You can Send and receive (2 Way) SMS.

With SureM account, you can send and receive SMS on webs or through API.
In order to use 2 way SMS, you need a virtual number to send and receive SMS.
We are providing long codes and short codes as specific number.

• Short Codes : Typically tends to be 5 digit numbers for the UK, Ireland and South Africa, 6 or 8 for Australia and 3 or 4 in New Zealand. Provided by mobile network operators.
• Long Codes : Typically tends to be 10~12 digit numbers like any other mobile numbers.

Key Features

• Offers short code and long code
• Instant response and real time reporting
• Sends automated response SMS to an incoming SMS
• Replies are stored in the portal inbox or forwarded to application API

Examples for 2 way SMS

1. SMS OPT-out
If customer does not want to receive promotional messages, customer just has to reply to an SMS message with the phrase "stop". 2. IP registration
Each company has its own intranet which does not allow external IP to access the protected URL or server. Instead of manually registering or whitelisting the accessing IP address, the users can register the accessing IP address by texting the IP address to the provided MO number. 3. Others
Media voting &competitions, opt-in & subscriptions requests, marketing campaigns, etc

Mobile Number Portability

Mobile Number Portability (MNP) is a service that allows you to switch over to another mobile service provider while retaining your existing mobile phone number.
Mobile number portability is implemented in different ways across the globe. The International and European standard is for a customer wishing to port his/her number to contact the new network (recipient), which then sends the number portability request (NPR) to the current network (donor). This is known as “recipient-led” porting. The UK and India are the only exceptions to implement the donor-led system. The customer wishing to port his/her number is required to contact the donor to obtain a code (Porting Authorisation Code (PAC) in the UK and Unique Porting Code (UPC) in India) which is then given to the recipient network. The recipient continues the porting process by contacting the donor with porting code. This form of porting is known as “donor-led” and has been criticised by some industry analysts as being inefficient, though prevents MNP scams. It has also been observed that it may act as a customer deterrent as well as allowing the donor an opportunity of “winning back” the customer.

South Korea introduced MNP more than 10 years ago, in 2004.
To know if your country has the MNP implemented, the easiest way to check is ask your mobile providers. MNP gives mobile carriers a good opportunity to lurk in more customers, as retaining one’s mobile number while switching to a better option of service is indeed very attractive.
Here are some of the websites you may use to know about different countries’ policies on MNP:
http://mcclist.com/number-portability.asp
https://en.wikipedia.org/wiki/Mobile_number_portability

Charging balance of SureM's Account

SureM.net allows every new subscriber to send 5 FREE messages to any country of the world. But once those are used up, you need to purchase more credits to send SMS. Here’s how you do it :

1. Login to your SureM.Net account

2. Then move to the “Purchase credit” tab

Among the payment options are Paypal, Eximbay and Wire transfer.

Currently, Paypal allows purchasing the credit in any currency supported by the electronic payment system, while Wire transfer can only be accepted in USD.

For either option, you MUST contact SureM to have your credits added :

• Send an e-mail to sureminternational@gmail.com or international@surem.com stating :
  • Your surem login (ID)
  • Paypal address you used for making the payment (your paypal account name)

Once your purchased is confirmed the credits will be added to your account!

Sending SMS to Korea

South Korea

For messaging service to South Korea,
SureM is the best provider in the world

• Guarantee the highest success rate for the traffic sending to Korea
  • (1)We have accumulated full NPDB of three mobile operators for 17 years of experience
    • -In Korea, there is Number Portability service provided by main three operators
    • -E.g. 010-1234-5678 number, originally belonging to KT can switch to another operator (SKT or LGU+)
    • -Fast transmission to the connected operator based on all NPDB information
      (NPDB : Number Portability data base)
  • (2)Supporting messages receipt without blocking from the SPAM policy
    • -On 2014, Offered Guideline about transmission of advertising message
    • -On 2015, the policy has been revised for filtering SPAM (Enforced on October 2015)
      • ·Policy enforcement to prohibit changing sender ID randomly
      • ·Service implementation to block sending message with stolen number
    • =>We provide a guideline to the customer to send a message which is fitted in the government policy
    • <In case of sending SMS with unavailable sender id or
      sender id which is not match to the numbering plan in Korea >[Failure of Detailed rules] [Proper examples]
  • (3)Possible to send to the minor operators
    • -Transmission to the phones connected with KT Powertel , Ann Phone and Internet Phone
    • -Numbering system according to the kind of service
      • ·SKT, KT, LGU+ : +82 - 10 - XXXX - YYYY
      • ·Internet phone : +82 - 70 - XXXX - YYYY
      • ·Seoul Landline/ Internet phone : +82 - 2 - XXXX - YYYY
      • ·Other destinations Landline / Internet phones : +82 - 31 - XXX - YYYY
        • ※Other destinations: Gyeonggi (31), Incheon (32), Gangwon (33) and Chungnam (41), Daejeon (42),
          Chungbuk (43), Sejong (44), Busan (51), Ulsan (52), Daegu (53), Gyeongbuk (54), Gyeongnam (55),
          Jeonnam (61), Gwangju (62), Jeonbuk (63) and Jeju (64)
      • ·KT Powertel : +82 - 13 - XXXX
  • (4)Tracing the reason of failed message and issuing weekly report for increasing success rate
    • -Delivery rate improvement 70% -> 96%
      • ·The actual successful delivery rate is considered as 100%
        because the failed message of 4% is caused by the reasons below.
      • ·The reason of Failure : Invalid phone numbers or handset power off
    • -Delivery rate improvement grounds (failure cause analysis and response)
      • ·Sender ID regulations compliance guide
      • ·Solution for Number Theft Protection Service
      • ·Error code status for non-existent numbers
      • ·Special solution for multilingual messages that are delivered incorrectly
• Supporting to send messages in multi-language and higher quality service only in Korea
  • (1)All languages supported
    • -You may send messages in English, Japanese, Chinese etc.
    • -Full multilingual coverage (send messages in any language to any country of the world).
    • [Other company] [SureM]
    • [Other company] [SureM]
    • [Other company] [SureM]
  • (2)Unlike any other A2P providers, we can deliver 140 byte SMS to Korean handsets!
  • (3)Individual 1:1 Customer Management service (with designated Account Manager)
    • -Your personal Account Manager is always ready to assist on any possible enquiries and provide the information on successfully transmitted, non-transmitted messages, delivery rate and total indicators in a report, based real-time monitoring system and provide consultations based on the data.
  • (4)Weekly reports
    • -Transmission details, delivery rate information provided
    • 
• Standard International Interface and Excel-based Tool support
  • (1)Supporting the industry standard SMPP protocol
    • -SMPP v5 protocol supported
  • (2)Interconnection for MMS service with MM4, MM7 interface
  • (3)Providing Excel-based PC program, allowing message delivery using Excel data
    • -Excel-based program : X-messenger
    • -Send simultaneously up to 1 000 000 messages.
    • -Possible to send different personal information(Credit balance, Residual amount) with customized format
    • 
    • X-Messenger explanation short cut
  • (4)HTTP/S interface supported

Sending SMS to China

China

• Providing variable message service
  • (1)Providing SMS, C-SMS (Long Message), MMS service
    • -SMS service : 70 Characters (including header and footer)
      : Message only in English can be sent 140bytes in max
    • -C-SMS service : 1,000 Characters in max
    • -MMS service : 80Kbyte service
  • (2)Two - way
    • -Sending message from system to mobile phone
      (MT : Mobile Termination)
    • -Receiving message to the system
      (MO : Mobile Originated)
  • (3)Payable in CNY
    • -Paying to the chinese bank account of SureM's china branch
    • -Possible to issue Huabiao
  • (4)Providing Landline
    • -No additional charge if monthly traffic is more than 140,000
      (For example, the format of Landline is 10690148***)
  • (5)Higher success rate of advertising message
    • -Higher success rate of advertising message as well as the messages of notice and verification
    • -Supporting advertising message transmission with stream format (Supporting fixed sender ID)
• Supporting higher quality service with Shanghai office and sending multi-language message
  • (1)All languages supported
    • -You may send messages in English, Japanese, Chinese etc.
    • -Full multilingual coverage (send messages in any language to any country of the world).
    • [Other company] [SureM]
    • [Other company] [SureM]
    • [Other company] [SureM]
  • (2)Prompt Response
    • -As running the branch in Shanghai, it its possible to solve a problem or issue by direct response
  • (3)Individual 1:1 Customer Management service (with designated Account Manager)
    • -Your personal Account Manager is always ready to assist on any possible enquiries and provide the information on successfully transmitted, non-transmitted messages, delivery rate and total indicators in a report, based real-time monitoring system and provide consultations based on the data.
• Standard International Interface and Excel-based Tool support
  • (1)Supporting the industry standard SMPP protocol
    • -SMPP v5 protocol supported
  • (2)Interconnection for MMS service with MM4, MM7 interface
  • (3)Providing Excel-based PC program, allowing message delivery using Excel data
    • -Excel-based program : X-messenger
    • -Send simultaneously up to 1 000 000 messages.
    • -Possible to send different personal information(Credit balance, Residual amount) with customized format
    • 
    • X-Messenger explanation short cut
  • (4)HTTP/S interface supported

Sending SMS to Japan

The highest quality service at the best rates

• (1)Providing the service at highly competitive price
  • -7 JPY per message, volume discounts apply
• (2)SMS, Concatenated SMS (Long Message) service
  • -SMS service : 70 characters
  • -Concatenated SMS service : maximum 350 characters
• (3)Japan NPDB service
  • -SureM not only has their own Japan NPDB but also NPDB data from an associate provider in Japan. Message transmission time to the end users is much faster thanks to the NPDB.
• (4)"Premium Line" service
  • -Providing solution for SoftBank International SMS filtering
• (5)Sender ID registration
  • -You may send messages with the desired Sender ID (conditions may apply)

Message transmission in any language, consultation and customer support in Japanese

• (1)All languages supported
  • -You may send messages in English, Japanese, Chinese etc.
  • -Full multilingual coverage (send messages in any language to any country of the world).
  • [Other company] [SureM]
  • [Other company] [SureM]
  • [Other company] [SureM]
• (2)Prompt Response
  • -Our dedicated staff can provide a customer care and consultations in Japanese.
  • -Ensuring the best quality of service by promptly responding to enquiries.
• (3)Individual 1:1 Customer Management service (with designated Account Manager)
  • -Your personal Account Manager is always ready to assist on any possible enquiries and provide the information on successfully transmitted, non-transmitted messages, delivery rate and total indicators in a report, based real-time monitoring system and provide consultations based on the data.

Standard International Interface and Excel-based Tool support

• (1)Supporting the industry standard SMPP protocol
  • -SMPP v5 protocol supported
• (2)Interconnection for MMS service with MM4, MM7 interface
• (3)Providing Excel-based PC program, allowing message delivery using Excel data
  • -Excel-based program : X-messenger
  • -Send simultaneously up to 1 000 000 messages.
  • -Possible to send different personal information(Credit balance, Residual amount) with customized format
  • 
  • X-Messenger explanation short cut
• (4)HTTP/S interface supported

if you have any query, contact me

Michelle Seo ( Manager)
International Division
E-mail : seojiye@surem.com
Mobile : +8210-8334-8001

OPT - OUT

An opt-out is special feature (required in many countries) added to promotional messages, that allows handset users to unsubscribe from receiving any further SMS from the sender.
Typically, there are several forms of opt-out used in SMS industry :

1. MO SMS – in this case, the handset user may send a message as a reply to the number the original MT SMS was received from, saying something like “STOP”, “NO”, “UNSUBSCRIBE” etc. This type of opt-out is commonly used in China (TD, N, 0), Russia and many other countries.
2. Auto-response system – this option is used in South Korea. The government implemented a system where any company willing to send promotional messages must include an opt-out via Toll Free number beginning with 080-… The main point here, is that is the handset user is willing to unsubscribe from receiving any SMS in the future, the process of opting-out must be free for them. The companies renting 080 numbers are the ones paying for the service, so everyone (more or less) is happy.
3. Link in the body of the message  – “to opt-out from receiving any more news from http://www.ournews.com please go to your personal page and choose the unsubscribe box” – this one is relatively popular as well. A lot of companies, especially e-commerce or online magazines / newsletters are bound to use this option simply because people who subscribe to the services are from different countries and following opt-out regulations for each and every one of them is extremely hard. But, in this case the chance of handset users raising a claim with their mobile carrier and the line getting blocked is very high as well.

In the end, the best way to make sure no laws are broken and the local government is not suing your company for harassing the citizens is to be a step ahead and get all information possible before entering any market with your SMS campaigns.

Sending MMS to South Korea

Send MMS to South Korea

Send MMS to South Korea 

What is MMS 

 standard way to send messages that include multimedia content to and from mobile phones over a cellular network. Users and providers may refer to such a message as a PXT, a picture message, or a multimedia message.

 

 

 

 

 

The advantage of MMS

Contents delivery more effectively 
While SMS is a character limit, MMS is lengthy and ships with a variety of free content to the content delivery


The time / Cost savings
A simple operation can be crafted image, promote flyer printing and distribution, and that there is a minimum of 30% cost savings compared to
exposure rates than public relations and customer yuipryul High Flyer


can be utilized for various purposes

   Such as fashion apparel, cosmetics coupons, travel / leisure voucher, discount books, etc.

Voice SMS

Voice SMS (Text to Speech / Auto Calling Service)

Voice SMS      

 

Messages are delivered by automated voice calls.

SureM provides automated calling service which sends messages in voice to subscribers. /
There are two types of calling services; TTS (Text to Speech) and ACS (Automated-calling service). 

1. TTS(Text to Speech)

Text-to-speech reads out the content of the message into machine-synthesized audible speech.

Service Flow

How to Use:

• Pricing:Different for each countries and is charged per second.
• Options:Different languages and voices to choose from.

※ Please contact us for consultation.

2. ACS(Automated-Calling Service)

Automated-calling service plays recorded speech in any languages to the recipients.

Service Flow

In a case of delivering verification code: Fail to delivery verification code through SMS

Benefits of ACS

• A subscriber can still receive the verification code when a text message cannot be delivered.
• A subscriber is given a choice to make to receive a voice call instead of a text message.
• Speech can be recorded in different languages to suit the recipients that makes it much easier and more convenient for the recipients.

How to Use

• Pricing:Different for each countries and is charged per second.
• Options: Choose the language of speech for different countries.

※ Please contact us for consultation.

if you have any query, contact me

Michelle Seo ( Manager)
International Division
E-mail : seojiye@surem.com
Mobile : +8210-8334-8001